The Incredible Christmas Place is not one store but a village of Christmas shops — the South's largest Christmas store, open year-round 9 to 10 as filmed, facing the Inn at Christmas Place across the street (cookies at bedtime included, per the fond aside in the 2026 tour, which notes the giant presents out front where the fountain used to be). Eight films walk it across six years of seasons, and the store's own rhythm — an annual what's-new walkthrough — structures the page.
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3 videos · summaries from the actual guidesThe departments
Personalized ornaments, model trains, Lemax villages that run from Christmas to Haunted Mansion Halloween, Jim Shore and Disney lines, Grinch and Universal pieces for 2026, classic Santa statues. The free Santa meet-and-greet runs year-round; photo prices are covered in the full tour, filmed five days before Christmas. Real gas lights outside, and hourly 'snow' over the entrance, as described on film.
The tree math
Smoky Mountain Family price the artificial trees like buyers, out loud: a 5-foot Norway spruce at $248 as filmed, 7.5 feet at $593, 10 feet at a thousand, and a $3,500 showpiece — against a 12-year guarantee quoted on camera. The 2024 decor walk calls prices as it goes: the $1,300 statement Santa, a Mr and Mrs Claus set at $219. The 'never buying another tree' argument is made in full.
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3 videos · summaries from the actual guidesThe August case
Vacation Station TV make the off-season argument in August: bargains, elbow room, and Christmas in summer. The Carpetbagger's 2019 tour calls it the epicenter of Christmas in the Smokies — gingerbread houses from cottages to RVs, and Santa flying across the ceiling.
Sources: the 8 videos on this page, filmed at the Incredible Christmas Place in Pigeon Forge between 2019 and 2026.
Watch: the full set
2 videos · summaries from the actual guidesMore Pigeon Forge essentials
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